The Stor(e)y

Danielle Storey understands communication and customer engagement and succinctly communicates business concepts and the essential attitudes required to grow businesses and teams. She engages all levels of business in the “buzz” of innovation – the framework that Australia, as a region needs to export our expertise and thrive.

As a business mentor professionally she has advised hundreds of small Australian businesses and start-ups who need simple plans and strategies to grow profits and achieve results for the owners. As a business owner that has transformed from struggle to success, Danielle understand the mindsets and processes that businesses and leaders must implement to create change and success.

Innovation is not just a buzz word. Australia, as a regional community needs be founded on businesses, founders and people who are at the forefront of best practice, world class processes in people engagement and mind-blowing technology. There has never been a better time to be in business!

Danielle is the CEO of the Eastern Innovation Business Centre and Monash Enterprise Centre, is a member & Past President (2012/2013) National Speakers Association of Australia and a published author of The Selfish Servant

Her family own and run the award-winning international multi-million dollar family-run business, The Cartridge Family, based in Melbourne servicing Australian and New Zealand businesses for over 16 years.

She is also a professional speaker in business/marketing, innovation, sales/customer service and employee engagement. She is an experienced and skilled mentor as well as being a specialist in exhibiting and sponsorship management.

A talented communicator, with proven management experience in the private business sector, she has a humorous and heart-warming personal story on which to base her ‘Million Dollar Relationships’ addresses. These sought-after strategies deliver easy-to-implement ideas which deliver genuine results. They form the basis of systems which create ‘Customer Delight’ – service with a “little bit extra”.

In her presentations, Danielle, shares keys to the creation of a ‘million-dollar feeling’, work/life balance and success in the challenges of running a family business. She mentors by providing guidance and support with practical strategies and achievable target setting.

She has strengthened businesses in multiple arenas including:

  • Wholesale trade
  • Direct consulting
  • Selling on the web
  • Education
  • Retail
  • Mentoring
  • Professional speaking.

Danielle creates bespoke keynote, meeting and workshop presentations based on talk topics. Please visit the Speaking Page for more detail.

  •  The Selfish Servant

How great businesses and leaders consistently serve…

  • There’s never a Better time to be in Small Business

How everyone in Australia can innovate and lead the world with their results…

  • Ditch the Pitch

Create meaningful communication in sales, marketing and networking and get results…

  • The Future of Customer Service

The foundation and development of relationships, both offline and online is the future of customer service…

  • Say Sorry Properly

Make mistakes and grow raving fans…

Presentations can focus on internal staff or external customers, a blend of both or separate entities.

She shares powerful models with practical examples that ensure consistent success.